Return and Exchange

At CHULO, we stand by the quality and uniqueness of our streetwear. We want you to be completely satisfied with your purchase, but please note our policy below:

Returns: We do not offer refunds except in the case of manufacturing faults. If you believe your item has a defect, please contact our customer service team within 14 days of purchase for assistance.

Exchanges: Exchanges are accepted within 2 days of purchase, if the alternative is available, if not it cannot be replaced. Items must be in their original condition, unworn, and with all tags attached. To initiate an exchange, please contact our customer service team with your order details and the item you wish to exchange.

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